Track Your Order

Thank you for shopping with BurgeonNest.

Once your order has been processed and shipped, tracking information will be sent to the email address provided during checkout.

Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.

After processing, standard delivery normally takes approximately 5–7 business days.

Estimated total delivery time is approximately 6–9 business days from the date your order is placed.

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for the carrier's tracking system to update after the tracking number is created.

Tracking information can occasionally take time to update after a package is handed to the carrier.

If your tracking has not updated for an extended period or your estimated delivery window has passed, please contact our customer support team.

If tracking shows that your package has been delivered but you cannot locate it, please:

Check around your delivery location, including entrances, porches, mailrooms, and other safe delivery areas.
Check with household members, neighbors, building staff, or reception where applicable.
Allow a short period of time, as some carriers may mark packages as delivered shortly before final delivery.
Contact the carrier using your tracking information.
If you still cannot locate the package, contact BurgeonNest for assistance.